Refund Policy

As soon as your request has been received and checked by our office team, we’ll email you to let you know if you are entitled to a refund. In the unlikely event that you haven’t received an email within 10 days of contacting us. Contact our Customer Service team at and we’ll help you out. Make sure you let us know your original order number, and reference numbers when you contact us. Refunds will be done within 7 working days of email notification. Once a refund has been issued you will receive a confirmation email detailing the amount which has been refunded. If a refund is payable to you we will refund the money using the same method originally used by you to pay for your purchase. If a refund cannot be made to the original payment method then a cheque will be raised to the address on the order.